LedPerf.com: Car and motorcyle LED lighting

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Answers to your most frequent questions

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1. Order tracking
2. Shipping costs, delivery times and delivery
3. Order payment
4. Billing
5. Questions and tips before ordering
6. Technical questions
7. After-sales service
1. I have an error on the on-board computer in spite of purchasing OBC error-free LEDs. Why?
2. My LEDs flash and/or go off after a few seconds. Why?
3. I did not receive my sidelight pack or my licence plate pack with my deluxe pack. Why?
4. My order seems to be incomplete upon receipt. What should I do?

As stated in the email notifying you of the shipping of your order and in our general conditions of sale, you must check your order upon receipt, and before any installation on your vehicle. Check the quantities and models in relation to the product sheet on the website.

If you note a problem, please send us the following information by email:

- Your order number

- The model of your vehicle

- A photo of the order as received (mandatory)

Important: complaints must be formulated no later than 48 hours after receiving the order.

No complaint will be taken into account if not all of these conditions are met.

5. After installing my leds, some of them remained very slightly lit after being switched off. Why?
6. One of my products is not or is no longer working. What should I do to solve this problem?
7. I am having problems in installing my equipment on my vehicle, or this is causing problems after installation. What should I do?
8. Order change
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